At Fairway Independent Mortgage Corporation, the mission isn’t making a profit. It’s helping you — the homebuyer — find the house where you could spend the next five, 10, 15, 20 or even 30 or 40 years. A home purchase is likely the biggest financial investment you will ever make. As a mortgage lender that’s been in business for more than 25 years, we understand this. Therefore, we want to help you find not just a house but the house that’s right for you. Or to put it another way: We want to get you in a house that will quickly feel like a home. And the same service and Core Values championed by Fairway Independent Mortgage Corporation as a whole trickle down to Fairway of the Carolinas, otherwise known as Branch 855. So if you’re asking, “Why Fairway?” hopefully, you’ll know by the time you’re done reading this article.
Service
Quality customer service is the essence of who Fairway is. Our goal is to act as a trusted advisor, providing highly personalized service and guiding you through every step of the loan process. This starts when you apply for a home loan and extends all the way to the day you’re handed the keys to your new home and even beyond. We strive to not only meet your expectations but exceed them. And we accomplish this in numerous ways. They include locking you into the best rate possible, helping you improve your credit (if needed), guiding you to the best loan program for your needs, delivering some of the fastest turn times in the industry, and happily answering ALL of your questions along the way.
Fairway knows that communication with you and your real estate partners is paramount to any successful home purchase. The No. 1 priority of Fairway is making sure the trust you put in us is backed by accurate, on-time paperwork delivered with the best technology available. We seek to streamline the mortgage process for you, making it as stress-free as possible for all parties involved. With headquarters in Madison, Wisconsin and Carrollton, Texas, Fairway Independent Mortgage Corporation is licensed in all 50 U.S. states.
Fairway of the Carolinas provides home loans in Charlotte and throughout all of North and South Carolina. Our team of mortgage professionals will help you close your home loan on time with no hassles or surprises. Here at Branch 855, we want to help you: increase your financial safety, spend less on interest and income taxes, protect your finances, and maximize your wealth. We exist to back up this goal with the highest levels of service. Check out our seven office locations, all designed to serve you better.
Core Values
At Fairway, we strongly believe the way we do things is just as important as what we do. Every team member is guided by our 10 Core Values. They are:
1. Humility first.
2. Foster growth and knowledge.
3. Have fun.
4. Create an amazing experience for you.
5. Speed to respond.
6. Seek wise counsel.
7. Respect, listen and stay balanced.
8. Committed to serve.
9. Consistent, honest communication.
10. Family focused.
These Core Values define how we work and interact with each other. They also guide us in determining how we can best serve our customers, team members and local communities. We want make our team members and customers feel like a part of the Fairway family. And we do this by being kind, humble and giving 100% every day. It’s WHAT we do and WHO we are.
